There was a time when I used to love airports and flying. I don’t actually understand why. Most of my flights were always delayed. I was a pretty unlucky beginner.  A few years ago I was on my way to Vancouver, with Air Canada which is an airline well known for overbooking flights. I was traveling with friends and we decided to volunteer in exchange for generous compensations. We would wait a few extra hours in exchange for $400. Considering the price of the actual flight, it was a sweet deal for us. Our flight was only $250.

In this example, my friends and I were volunteering because we were interested in this compensation. Sadly, flights get canceled and delayed all the time and most travelers don’t always know how to get their compensation. Is there really someone out there who truly enjoys dealing with airline customer service?!

Let’s picture a scenario (I LOVE scenarios). You decided to book this cool dream trip, you booked your flight preparing for a trip of a lifetime. But then life happened.

Your flight got canceled… now what? Are you eligible for compensation? What can you do? There are no easy answers for this one.  Depending on your location and chosen airline, there might be different answers.

There’s one easy solution though: AirHelp.

AirHelp was created to help travelers get compensation for flight delays, missed connections as well as cancellations. They help travelers to apply for compensation across the world.

How does AirHelp work?

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It’s actually super easy! You can download their free app and fill out a request quickly!

Here are the easy steps to get your compensation for flight delays, cancellations and missed connections.

Step 1: Check your compensation

You first have to send your details and AirHelp will tell you if the airline owes you money.

Step 2: Sit back and let AirHelp handle your claim

Yes, that’s right, you let them handle the dirty work!

Step 3: Get your money

They will provide updates and send you the amount of compensation.

Do you know your rights when it comes to flying?

AirHelp handles different kinds of problems related to flying.

  • Flight delays: Did you know that “Passengers on EU flights that are eligible under EC 261 must be paid up to €600 in compensation for flight delays of more than three hours”?
  • Flight cancellations: Did you know that in Europe, “if the airline didn’t give you at least 14 days’ notice, it’s likely that you could receive as much as $700 for your inconvenience”?
  • Missed connections: This one is quite tricky, but if your connections are issued from the same booking, you could be compensated.
  • Baggage problems: If your luggage gets lost or damaged, you could also claim compensation.

Why is AirHelp a good solution?

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  • They are used to handling airline customer service, which means they know your rights better and you won’t have to waste time over this.
  • It takes time, but you will get updates along the way. To be fair, it will take even more time if you were claiming yourself.
  • When you take a look at the testimonials you can see that most travelers are super happy with their services. Their current review is excellent on TrustPilot.
  • You don’t have to accept delays and cancellations and AirHelp helps you know what your rights are.

Better be safe rather than sorry

If you’re planning an adventure abroad you might want to get travel insurance! You could also check out AirHelp’s list of greatest and worst airlines.

About Melissa Giroux

Melissa Giroux founded abrokenbackpack.com in 2015 and has been living abroad since 2014. Originally from Canada, she has embraced a digital nomad lifestyle, working online from various destinations worldwide. Melissa is passionate about travel, technology, entrepreneurship, and CrossFit. Her extensive travels have taken her across Asia, Oceania, Europe, and North America. Currently, she resides in Thailand.


☑ Book your flight: Who said you won’t be able to find cheap flights? My top saving tip is flexibility. If you're flexible, you should be able to find a cheaper flight. Check out Skyscanner or Google Flights for the hottest deals.

☑ Book your accommodation: Want the comfort of being at home or the luxury of a hotel? I love using Vrbo and Booking.com for those very reasons. If you're a solo traveler, Hostelworld offers a wide variety of hostels you should take a look at. Alternatively, if you're a budget traveler, sign up for Worldpackers to get FREE accommodation in exchange for work.

☑ Rent a car or an RV: Make your trip more comfortable by renting a car with DiscoverCars.com. This website allows you to compare car rentals around the world. If you're traveling in the United States, find an RV rental on RVshare.

☑ Stay safe: Travel mishaps happen – so, better be safe than sorry by covering your back with travel medical insurance. I would suggest SafetyWing, Genki or Heymondo as they offer the best rates, especially for long-term travelers.

☑ Pack the essentials: Universal charger, check; power bank, check; passport, check! What else could you forget? I've put together this ultimate packing list just for you!

☑ Do you need a visa? If you aren't sure if you need a visa, it’s highly recommended for you to double-check. You can use iVisa - it's super useful and easy to use.

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